Terms of service

These terms apply to purchases from Vanelle Store, operated by Maksym Smyk trading as Vanelle Store.

Product prices and delivery costs are displayed before checkout. We reserve the right to correct genuine pricing or product-description errors before accepting an order.

Our products are intended for normal pet-care use only. Follow the product instructions, use gently, and stop using an item if it is damaged or unsuitable for your pet. Products are not toys; keep them away from children.

Nothing in these terms affects your legal rights as a consumer.